Accounts Payable – Helpdesk

Job Description:
We are looking for an Accounts Payable Helpdesk Executive to manage vendor queries, invoice-related issues, and support AP operations. The role involves responding to helpdesk tickets/emails, coordinating with internal teams, and ensuring timely resolution of AP-related requests.

Location: Noida
Work Mode: 5 days Work from Office
Shift: US Shift (6:00 PM – 3:00 AM)

Key Responsibilities:

• Handle vendor and internal queries related to invoices, payments, and AP processes.

• Manage and resolve helpdesk tickets/emails within defined SLAs.

• Coordinate with AP processing teams to resolve invoice and payment discrepancies.

• Maintain accurate records of queries and resolutions.

• Ensure adherence to company policies and process guidelines.

Requirements:

• Minimum 4 years of experience in Accounts Payable / Finance Helpdesk / Shared Services.

• Basic understanding of AP processes (invoice processing, payments, vendor management).

• Good communication and problem-solving skills.

• Comfortable working in US shifts.