About the role

Job Title	Relationship Manager – Aspire Banking
BU / Department	Branch and Business Banking
Grade	Asst Manager / Deputy Manager
Location	Branch
Reporting To	Branch Manager

Position Purpose

Responsible to generate business from existing customer book, enhance relationships and acquire new clients. Generation of business through customer engagement for liabilities, assets & third-party products.

A. KEY Position Responsibilities


Portfolio Management – regularly contacting and meeting portfolio clients. Profiling the clients and cross selling various products
Acquiring new relationships through references and catchment mapping
Sourcing Family a/cs to strengthen and enhance the relationship
Cross selling various engagement products- FD, RD, SIP, Locker, debit and credit cards ad this is an entry level segment 
Deepening of Portfolio by cross selling various revenue products like Assets, TPP and Liabilities

Achieving CASA and Total Deposit targets set for the RM
Fee Revenue – Fee revenue targets to be met by cross selling multiple product lines to all customers
 Mandatory certifications (AMFI and IRDA) and other internal training modules to be completed
Channel penetration like netbanking, mobile banking, Bill payments , SI registrations and ASBA setup

B. Qualifications and Experience Requirement

Qualifications
Essential	Minimum Graduation
Preferred	B.Com

Essential	2-5 years
Preferred	In Banking

C. Organisation network and Interlinkages (To understand who are your Stakeholders)

Internal:

External:

D. Competency

a. Technical Skills

Skill

Attribute

-       Detailed Orientation

-       Communication Skills

-       Relationship Management

b. Behavioural Skills

Competencies	Attribute
Professionalism	To conduct your duties with good judgment and in good faith
Respect	To be sensitive and responsible for what we say and do
Excellence	To act in a manner that earns the trust and admiration of others
Entrepreneurial	To be enterprising and take ownership of our actions
Teamwork	Working collaboratively to achieve the common goals and be successful together

Sr.	Key Responsibilities
1	Portfolio Management – regularly contacting and meeting portfolio clients. Profiling the clients and cross selling various products
2	Acquiring new relationships through references and catchment mapping
3	Sourcing Family a/cs to strengthen and enhance the relationship
4	Cross selling various engagement products- FD, RD, SIP, Locker, debit and credit cards ad this is an entry level segment
5	Deepening of Portfolio by cross selling various revenue products like Assets, TPP and Liabilities
6	Ensuring the customers are meeting the criteria for Aspire relationships – sourcing quality a/cs
7	Achieving CASA and Total Deposit targets set for the RM
8	Fee Revenue – Fee revenue targets to be met by cross selling multiple product lines to all customers
9	Mandatory certifications (AMFI and IRDA) and other internal training modules to be completed
10	Channel penetration like netbanking, mobile banking, Bill payments , SI registrations and ASBA setup

Aspire Relationship Manager

About the role