About the role

Job Description

Process Coordinator

Department	Operations / Administration
Reports To	CFO
Employment Type	Full-time, Permanent
Experience Required	3 – 8 years
Education	Any Graduate (B.Com, BBA, BA, or equivalent)
Role Category	Operations
Industry Preference	NBFC preferred, not mandatory

Position Overview

The Process Coordinator is responsible for managing and monitoring the flow of activities across all business process flowcharts, ensuring that each step is executed on schedule and in line with defined standards. The role requires proactive coordination, effective communication, and meticulous attention to detail to maintain workflow accuracy and operational efficiency.

Key Responsibilities

Coordinate and track all steps in various business process flowcharts.
Ensure timely completion of tasks and adherence to defined timelines.
Communicate relevant updates and information to all stakeholders involved in the process.
Identify process delays, escalate issues, and recommend improvements where required.
Maintain accurate documentation and process records.
Support management in ensuring workflow consistency and operational efficiency.

Experience & Qualification

Minimum 3 to 8 years of experience in a coordination, administrative, or process-oriented role.
Experience managing workflows, documentation, or process tracking is preferred.
Bachelor’s degree in any discipline (B.Com, BBA, BA, or equivalent).
Additional certification in office administration, process management, or business administration is a plus.

Skills & Competencies

Pleasant, cooperative, and professional demeanor.
Strong attention to detail and commitment to task completion.
Excellent organizational and coordination skills.
Good communication and interpersonal abilities.
Ability to handle multiple tasks and meet deadlines effectively.

Role Requirements

Nature of Role	Non-technical
Key Attributes	Responsible, reliable, and process-oriented

Key Skills

Strong coordination and organizational abilities
Proactive problem-solving and decision-making
Detail-oriented with analytical thinking
Accurate documentation and reporting
Excellent communication and interpersonal skills
Efficient time management