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Vrinda Global · posted 1 month ago
Key Responsibilities
Property Operations
Oversee day-to-day operations of residential projects.
Ensure smooth functioning of all common areas, utilities, and amenities.
Monitor housekeeping, security, landscaping, and maintenance services.
Conduct regular property inspections and identify improvement opportunities.
Resident Relations
Act as the primary point of contact for residents and Resident Welfare
Associations (RWAs).
Address resident complaints, queries, and service requests in a timely manner.
Organize resident engagement activities and community events.
Facility Management
Manage preventive and corrective maintenance programs.
Coordinate with engineering teams to ensure uninterrupted operation of MEP
systems.
Monitor performance of service providers and contractors.
Vendor & Contract Management
Manage vendor onboarding, contracts, and performance evaluations.
Ensure service level agreements (SLAs) are achieved.
Negotiate contracts and optimize operational costs.
Financial Management
Prepare and manage annual operating budgets.
Track expenses and ensure cost control measures.
Review invoices, vendor payments, and financial reports.
Support collection of maintenance charges and other dues.
Compliance & Safety
Ensure compliance with local regulations, statutory requirements, and safety
standards.
Conduct safety audits and emergency preparedness drills.
Maintain records related to licenses, certifications, and inspections.