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Vrinda Global · posted 5 months ago
1. Customer Engagement & Sales
* Attend walk-in customers, understand their home décor/interior design requirements, and explain BHS offerings.
* Drive sales of Asian Paints products, services, and interior solutions.
* Provide product demonstrations, shade recommendations, and solution-based selling.
* Follow up with leads, inquiries, and convert them into business.
2. Design Consultation Support
* Coordinate customer meetings with in-house or partner interior designers.
* Assist customers with catalogues, colour palettes, 3D visuals, and product choices.
* Maintain records of customer requirements and share accurate briefs with designers.
3. Store Operations
* Ensure the Beautiful Homes Store is well-maintained, visually appealing, and aligned with VM (Visual Merchandising) standards.
* Manage stock display, catalogues, sample kits, and store hygiene.
* Handle billing, documentation, and CRM entries.
4. Project Coordination
* Follow up on project timelines, site visits (if needed), and customer updates.
* Coordinate with vendors, design partners, and internal teams for project progress.
* Resolve customer queries/issues quickly to ensure high customer satisfaction.
5. Reporting & Compliance
* Track daily footfall, conversions, and sales performance.
* Maintain MIS reports for store operations and project status.
* Ensure adherence to company guidelines, SOPs, and compliance standards.