Training Manager

Training Manager 

Roles and Responsibilities:
* Conduct training needs analysis (TNA) for the region and design programs to address skill and knowledge gaps.
* Deliver training sessions on products, sales techniques, customer service, compliance, and soft skills for regional teams.
* Partner with business leaders and HR to implement training strategies that enhance productivity and performance.
* Monitor training effectiveness using assessments, feedback, and performance KPIs.
* Mentor and coach sales managers and frontline staff to strengthen on-the-job learning.
* Coordinate with central L&D team to adapt training content for regional requirements.
* Maintain training MIS, dashboards, and provide reports to management on training coverage and impact.
* Drive a culture of continuous learning, knowledge sharing, and skill enhancement in the region