About the role

Job Title: Technical Writer

Experience: 5-7 Years
Location: Pune, Gurugram and Bangalore

Role Overview:

We are looking for a skilled Technical Writer to drive centralized, high-quality
documentation that enhances usability, supports self-service, and enables seamless
integration with modern tools like Copilot. This role focuses on structuring content for
easy ingestion, improving data accessibility, and optimizing documentation with the end
user in mind.

Key Responsibilities:

 Create, edit, and maintain clear, concise, and user-focused technical
documentation.
 Centralize documentation within platforms such as Power Apps, Git, or similar
tools to ensure consistency and accessibility.
 Structure and optimize content for easy ingestion by AI tools (e.g., Copilot) and
knowledge systems.
 Collaborate with product, engineering, and operations teams to capture accurate
technical details.
 Design documentation that enables self-service for customers, improving
usability and reducing dependency on support teams.
 Ensure documentation promotes data democratization and builds user
confidence in outputs and results.
 Establish documentation standards, templates, and governance processes.
 Continuously review and enhance content based on user feedback and analytics.

Must-Have Skills:

 5–7 years of experience in technical writing, preferably in software or data-driven
environments.
 Strong experience in centralizing documentation using tools like Power Apps, Git,
or similar repositories.
 Ability to structure content for AI ingestion and optimization (e.g., Copilot
readiness).
 Expertise in creating user-centric documentation with a focus on clarity and
usability.

 Understanding data concepts and experience supporting data democratization
initiatives.
 Tools: Confluence / Git / Power Apps / SharePoint
 Experience documenting data lineage, data dictionaries, business glossaries
 Excellent written and verbal communication skills.

Preferred Qualifications:

 Experience working with knowledge management systems or content platforms.
 Exposure to APIs, data platforms, or analytics tools.
 Ability to translate complex technical concepts into simple, actionable content.