Branch Manager

Branch Manager - Business LAP (DSA)

Job Summary:

The Branch Manager for Business LAP (DSA) will be responsible for overseeing the operations of the branch by driving performance and ensuring exceptional service delivery. This role plays a crucial part in achieving the branch's sales objectives and fostering strong relationships with clients and team members.

Key Responsibilities:

• Lead and manage day-to-day operations of the branch to achieve financial and operational goals.
• Develop and implement strategic sales plans to drive growth in Business LAP products and services.
• Identify and cultivate relationships with new and existing clients, ensuring high levels of customer satisfaction.
• Monitor and analyze performance metrics to enhance operational efficiency and service quality.
• Recruit, train, and mentor branch staff to create a high-performing team focused on customer service excellence.
• Ensure compliance with regulatory standards and internal policies while promoting risk management practices.
• Facilitate regular team meetings to encourage feedback, share knowledge, and align team objectives.

Requirements:

• Bachelor’s degree in Business Administration, Finance, or a related field; MBA is preferred.
• Minimum of 5 years of experience in banking or financial services, with at least 2 years in a managerial position.
• Demonstrated knowledge of Business LAP products, credit assessment, and risk management.
• Strong leadership skills with a proven ability to develop and motivate a diverse team.
• Excellent communication and interpersonal skills to effectively engage with clients and stakeholders.
• Proficiency in utilizing financial software and CRM systems to track performance and manage client relationships.
• Analytical mindset with the ability to assess complex financial information and make sound decisions.