document Controller

Job Title: Document Controller 

Location: UAE
Reporting To: Logistics Manager

Job Summary

We are looking for a Document Controller responsible for the timely, accurate, and efficient preparation, management, and submission of documentation related to AMS deliveries.

Key Responsibilities

• Collect and verify daily Proof of Delivery (POD) documents from the warehouse and drivers, ensuring they are properly signed and stamped.
• Collect Air Waybills (AWB) from the warehouse and share UPS tracking/acknowledgement details with customers along with invoices and delivery notes.
• Upload invoices and supporting documents accurately and on time through customer portals such as Serina, Coupa, Tahweel , etc.
• Coordinate with the Finance Team for timely POD submission and invoice processing.
• Coordinate with the Service Team for work records and customer invoice submissions.
• Maintain accurate records and ensure all PODs are properly filed on a weekly basis.
• Ensure compliance with company safety, security, regulatory, and documentation policies .
• Follow up with relevant internal teams to resolve documentation discrepancies and ensure timely submissions.

Desired Skills & Experience

• Experience in document control, logistics documentation, delivery coordination, or a similar role .
• Good understanding of POD, AWB, invoices, delivery notes, and shipment tracking .
• Experience working with customer/vendor portals is preferred.
• Strong coordination and follow-up skills.
• Good attention to detail and accuracy in documentation.
• Proficiency in MS Office/Excel .
• Ability to manage multiple documents and deadlines efficiently.