About the role

Associate Manager - Current Account

Job Summary:

The Associate Manager for Current Accounts at IDFC Bank plays a pivotal role in driving the growth and profitability of our banking services. This position blends customer engagement with strategic sales initiatives, ensuring exceptional service delivery while fostering lasting relationships with clients.

Key Responsibilities:

Drive the acquisition of new current account customers through targeted outreach and relationship-building strategies.
Strengthen existing client relationships by providing tailored solutions and addressing customer inquiries effectively.
Collaborate with cross-functional teams to enhance product offerings and improve customer satisfaction.
Conduct market research to identify trends and competitive positioning to inform sales strategies.
Maintain accurate records of customer interactions and sales activity to track performance and inform future actions.
Train and mentor junior team members to enhance their sales capabilities and ensure compliance with banking regulations.
Prepare and present reports on sales performance, customer feedback, and market analysis to management.

Requirements:

Bachelor’s degree in Business Administration, Finance, or a related field.
Minimum of 3 years of experience in banking or financial services, focusing on current account management or sales.
Strong understanding of banking regulations and compliance standards.
Excellent communication and interpersonal skills to effectively engage with clients and stakeholders.
Proficiency in CRM software and Microsoft Office Suite.
Demonstrated ability to meet sales targets and thrive in a fast-paced environment.
Strong analytical skills to evaluate customer needs and market opportunities.

Preferred Qualifications:

Master’s degree in Business Administration (MBA) or a related field.
Experience managing a team and driving sales performance in a leadership role.
Knowledge of digital banking solutions and innovative banking technologies.
Proven track record of successful sales strategies and account management.
Familiarity with local market dynamics and customer behavior in Gurugram.

Benefits:

Competitive salary with performance-based bonuses and incentives.
Comprehensive health and wellness programs for employees and their families.
Flexible work hours and the option for remote work as needed.
Access to professional development programs and training sessions.
Retirement savings plan with company match.
Employee discounts on banking products and services.
A vibrant workplace culture that values teamwork, innovation, and integrity.

Associate Manager-current account