CSM, Sr. CSM , RM

Customer Service Manager, Sr. Customer Service Manager, Relationship Manager - CASA, FD, TD

Job Summary:

The Relationship Manager for CASA, FD, and TD plays a crucial role in building and managing client relationships, ultimately driving the growth of our banking products. This position is vital for enhancing customer satisfaction and loyalty while achieving the organization's financial goals.

Key Responsibilities:

• Establish and nurture relationships with clients, understanding their financial needs and promoting CASA (Current Account Savings Account), Fixed Deposits (FD), and Term Deposits (TD) products.
• Develop and implement strategic plans to increase the client base and enhance revenue through targeted marketing initiatives.
• Conduct regular market research and competitor analysis to identify trends and opportunities for product offerings.
• Provide personalized financial advice and solutions tailored to clients’ objectives, ensuring compliance with regulatory guidelines.
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