About the role

Job Description – Marketing Cloud & Agentforce Engineer

Role Overview

We are looking for a skilled Salesforce Marketing Cloud (SFMC) Engineer with strong expertise in SFMC development, scripting, data management, system integrations, and web development. The ideal candidate should also have exposure to Salesforce AI / Agentforce and be comfortable working on complex technical solutions and integrations.

Key Responsibilities

Design, develop, configure, and maintain solutions using Salesforce Marketing Cloud (SFMC).
Work extensively with SFMC Core, AMPscript, SSJS, Automation Studio, Journey Builder, and related capabilities.
Develop and customize CloudPages using HTML, CSS, and JavaScript.
Design and support integrations between SFMC and Salesforce/third-party systems using APIs and other integration mechanisms.
Work with customer and marketing data, including SQL queries, data extensions, data modeling, segmentation, and data transformations.
Troubleshoot technical issues across SFMC, integrations, data, and automation workflows.
Explore and implement Salesforce AI / Agentforce capabilities in relevant business and marketing use cases.
Collaborate with cross-functional teams and stakeholders to understand requirements and translate them into scalable technical solutions.
Ensure solutions follow security, performance, scalability, and development best practices.
Document technical solutions, integrations, processes, and implementation details.

Must-Have Skills

Strong hands-on experience with Salesforce Marketing Cloud (SFMC) Core & Scripting.
Experience with AMPscript and/or Server-Side JavaScript (SSJS).
Exposure to Salesforce AI / Agentforce.
Strong understanding of System Integrations, APIs, and integration architecture.
Strong Data & SQL expertise, including Data Extensions and data manipulation.
Hands-on experience with HTML, CSS, and JavaScript, particularly for CloudPages.
Strong problem-solving and analytical skills.
Excellent communication and stakeholder management skills.

Good to Have

Experience with Salesforce Sales Cloud or Service Cloud.
Knowledge of REST/SOAP APIs and middleware platforms.
Experience with Journey Builder and Automation Studio.
Understanding of Salesforce Data Cloud.
Experience working in Agile development environments.
Salesforce certifications related to Marketing Cloud or AI.

Preferred Candidate Profile

Strong technical and analytical mindset.
Ability to independently troubleshoot and resolve complex issues.
Comfortable working with both technical and business stakeholders.
Ability to learn and adopt emerging Salesforce AI and Agentforce capabilities.
Strong attention to detail with a focus on scalable and reliable solutions.