About the role

Property Manager / Estate Manager

Job Summary:

The Property Manager / Estate Manager will oversee the daily operations of a high-rise residential property, ensuring the satisfaction of residents and maintaining the property's value. This role is pivotal in fostering a vibrant community atmosphere while effectively managing resources and coordinating maintenance efforts.

Key Responsibilities:

Manage all aspects of property operations, including resident relations, leasing, and facility management.
Conduct regular property inspections to ensure compliance with safety standards and maintenance needs.
Coordinate and supervise the maintenance staff and service contractors to achieve high-quality service delivery.
Develop and maintain positive relationships with residents through effective communication and community engagement activities.
Prepare and manage annual budgets, ensuring effective allocation of resources to meet financial goals.
Address and resolve tenant complaints and conflicts in a timely and professional manner.
Implement strategies to enhance tenant retention and satisfaction, including events and property upgrades.

Requirements:

Bachelor's degree in property management, business administration, or a related field.
Proven experience as a property manager or similar role, preferably within high-rise residential settings.
Strong knowledge of property management software and maintenance processes.
Excellent leadership, interpersonal, and customer service skills.
Effective communication skills, both written and verbal, with the ability to interact with diverse residents.
Sound financial acumen, with experience in budget management and operational forecasting.
Ability to handle emergencies, make decisions under pressure, and manage multiple tasks simultaneously.

Preferred Qualifications:

Real Estate License and/or certification in property management (e.g., CAM, CPM).
Experience using property management software (e.g., Yardi, AppFolio) to streamline operations.
Background in conflict resolution and negotiation techniques.
Strong understanding of local housing laws and tenant rights.
Proven track record of successfully managing high-rise properties with a focus on community building.

Benefits:

Competitive salary with performance-based bonuses.
Comprehensive health insurance including medical, dental, and vision plans.
Generous paid time off and holiday schedule to promote work-life balance.
401(k) retirement plan with company matching contributions.
Opportunities for professional development and continuing education.
Employee discounts on rental rates for personal residences within the property.
A supportive work environment with a dedicated and talented team.