AP - AM / LAM

Account Payable AM / LAM

 

Shift : US (6PM - 3AM)
Location : Noida
5 days work from office

Primary Responsibility:
Transaction Monitoring to Improve Performance.
Ensure Delivery of SLAs, customer service, compliance, projects, people management, attrition control, job rotations, retentions, incentive calculations, etc.

Performance Parameters:
Process performance – as per agreed KPIs (50%)
Quality and productivity improvement (20%)
Customer Satisfaction (10%)
Level of subject matter expertise (20%)

Role / Responsibilities:
Manages and supervises the accounts payable department and staff in the organization.
Team handling experience.
Be active on the customer service front and be quick and accurate with communication.
Manages AP sub-functions like invoice processing, VMD, payments, query management, etc.
Ensures that systems, policies, and procedures adhere to company policies while functioning with accuracy and timeliness.
Ensures that the accounts payable and the company’s financial obligations are met efficiently.
Keep track of the company’s financial expenditures, maintain a database, and provide reports as and when requested by supervisors.
Oversee all payment transactions such as BACS, CHAPS, SEPA, etc.
Will be in charge of data entry, validation, and processing of various types of invoices like general overhead, subcontractor, and employee travel reimbursements.
Keeps track of the status of all transactions taking place within the company and with external vendors and contractors.
Standardize procedures to generate efficiency in-house and create internal templates to be used by the company.

Competencies & Skills:

Values & Behaviour:
Knowledge of the function, process, and systems.
High level of computer proficiency.
Coaching and feedback ability.
Clear written and verbal communication.
Customer service orientation.
Quality orientation.
Empathy for effective on-the-job coaching and feedback.

Role – Assistant Manager / LAM

Span of Control: Up to 20 persons (exceptions by process need to be approved).
Department: Operations
Reports to: Manager / Sr. Manager
Positions reporting into this role: CCE, Sr CCEs, and Process Trainers.
Responsibility Level: Assistant Manager / LAM