Email Quality Analyst

What will you do?

 Digital Content QA 

• Complete QA reviews of digital outbound marketing communications, including email, Rich Content Messaging, mobile messaging, landing pages, and related digital experiences. 

• Review content for spelling, grammar, punctuation, formatting, consistency, and approved messaging. 

• Check that campaign content aligns with approved copy, creative assets, campaign briefs, legal requirements, and brand guidelines. 

• Perform rendering checks across required devices, browsers, email clients, and screen sizes. 

• Validate that layouts, images, calls to action, buttons, and key content elements display correctly. • Identify content, design, formatting, and rendering issues before campaign deployment.

Functional and Link Validation 

• Test URLs, calls to action, tracking parameters, and deep links to ensure customers are directed to the intended destination. 

• Validate that linked pages and digital journeys work as expected across mobile and desktop experiences. 

• Check personalization fields, offer details, dates, disclaimers, eligibility messaging, and mandatory content for accuracy. 

• Assist with testing responsive design behaviour and campaign journeys across relevant devices and platforms. 

• Document issues clearly and accurately using agreed QA tools and tracking systems.

What will you need? 

Must have skills 

• Minimum of 2 years of experience managing QA of projects in an agency or consulting environment and working with deployment teams. 

• Strong understanding of QA methodologies like Agile, Defect Management System, Quality Assurance and documentation. 

• Prior knowledge of email testing platforms such as email on acid, litmus, or equivalent 

• Strong written English skills, including spelling, grammar, proofreading, and attention to language quality. 

• High attention to detail and the ability to identify inconsistencies in copy, formatting, links, and visual presentation. 

• Basic understanding of digital marketing communications, particularly email and mobile messaging. 

• Ability to work from campaign briefs, requirements, checklists, and defined processes. 

• Good organizational and time-management skills, with the ability to manage multiple tasks and deadlines. 

• Clear written and verbal communication skills. 

• Ability to work collaboratively and receive feedback constructively. 

• Preferred – prior experience as a QA Engineer, Software Tester, or a similar role.