Senior NetSuite Architect & Platform Engineer

Senior NetSuite Architect & Platform Engineer

Hands-on architecture, engineering, performance and platform direction

Role Summary

We are looking for a hands-on Senior NetSuite Architect & Platform Engineer to provide technical leadership for a complex global NetSuite environment. This role combines architecture with engineering. You will define technical patterns and industry best practices while continuing to write and review code, troubleshoot production issues, improve platform performance and design solutions across Finance & Accounting, Operations and Sales Operations. You will partner with Technical Product Management, integration engineering and business stakeholders. Product Management owns the business roadmap; this role owns the quality, scalability and maintainability of the NetSuite technical architecture used to deliver it.

Experience

• 8-12+ years of hands-on NetSuite experience strongly preferred.
• Demonstrated experience leading NetSuite architecture or complex technical design.
• Current or recent hands-on engineering experience, including SuiteScript development and technical troubleshooting.
• Experience supporting a production enterprise environment with multiple business functions and integrations.

Key Responsibilities

NetSuite Architecture & Engineering

• Define and maintain NetSuite technical architecture, standards and engineering patterns.
• Design scalable solutions using native NetSuite functionality, SuiteFlow, SuiteScript, custom records, SuiteApps and integrations.
• Make practical decisions about configuration versus customization based on maintainability, performance and business value.
• Develop and review SuiteScript 2.x/2.1 solutions.
• Review existing customizations and reduce unnecessary complexity and technical debt.
• Lead technical design reviews and establish reusable development patterns.
• Identify where the platform should improve and drive those changes rather than only maintaining or extending existing patterns.

Performance & Reliability

• Diagnose NetSuite performance issues using appropriate platform and application-performance tools.
• Review scripts, workflows and integrations for execution-context, governance, concurrency and transaction-performance problems.
• Design systems capable of supporting high-volume ecommerce and seasonal peak periods.
• Establish monitoring, incident-response and root-cause-analysis practices.
• Improve operational resilience, deployment safety and recovery readiness.

Business Process Support

Partner closely with teams supporting:

• Order-to-cash
• Inventory and fulfillment
• Purchasing and supply chain
• Returns and refunds
• Finance and Accounting
• GL and transaction controls
• Tax and payment processes
• Sales Operations and B2B processes
• EDI and marketplace transactions

Translate business requirements into maintainable NetSuite designs rather than isolated customizations.

Integration Architecture

• Partner with the integration team on NetSuite integrations using Celigo, APIs, RESTlets, SuiteTalk and related technologies.
• Define ownership and system-of-record boundaries between NetSuite and connected systems.
• Support architecture across Shopify, marketplaces, EDI, 3PL/WMS, Finance and other enterprise applications.
• Troubleshoot complex cross-system production issues when the root cause crosses platform boundaries.

Development & Release Management

• Establish industry best practices for source control, SDF, testing, code review and controlled environment promotion.
• Support structured QA, release documentation and production validation.
• Mentor engineers on safe development and deployment practices.
• Ensure changes are documented and supportable after release.

AI-Assisted Engineering

Use approved AI tools to accelerate engineering activities such as:

• SuiteScript development and review
• SuiteQL and reporting
• Technical investigation
• Test-case generation
• Code analysis
• Documentation
• Performance analysis

AI-generated work must be reviewed, validated and tested before release.

Required Skills

• Advanced NetSuite platform knowledge
• SuiteScript 2.x/2.1
• SuiteFlow
• SuiteCloud Development Framework (SDF)
• Saved Searches and SuiteAnalytics
• SuiteQL
• NetSuite roles, permissions and security
• REST/SOAP APIs, RESTlets or SuiteTalk
• Git/source-control practices
• Strong troubleshooting and root-cause-analysis skills
• Strong understanding of enterprise business processes
• Clear written and spoken English for collaboration with global teams

Preferred Experience

• NetSuite implementation experience
• Multi-subsidiary/global NetSuite environments
• High-volume ecommerce
• Celigo or another enterprise iPaaS
• EDI
• 3PL/WMS integrations
• NetSuite MRP or supply-chain planning
• Finance/Accounting systems
• Performance and load testing
• CI/CD for NetSuite
• NetSuite certifications