Team Lead_Accounts payables

Key Responsibilities

Operations Management

• Lead end-to-end Accounts Payable operations, including Vendor Master, Invoice Processing, Payment Processing, Travel & Expense (T&E), Helpdesk support, and AP reporting.
• Manage day-to-day operational activities, ensuring accuracy, productivity, and adherence to SLAs and quality standards.
• Review and approve vendor payments, payment batches, and vendor master requests as per the approval matrix.
• Ensure timely processing of PO, Non-PO, and expense invoices while maintaining compliance with company policies.
• Monitor AP aging, payment schedules, and exception queues to ensure timely issue resolution.

Team Leadership

• Lead, coach, and mentor the Accounts Payable team to achieve operational excellence.
• Allocate workloads, monitor team performance, and provide regular feedback and performance coaching.
• Conduct quality reviews and implement corrective actions to improve process accuracy and efficiency.
• Foster a culture of continuous learning, accountability, and customer service excellence.
  
  
  

Reporting & Process Improvement

• Prepare and present AP dashboards and MIS reports covering KPIs such as invoice volumes, payment accuracy, DPO, cycle time, productivity, aging, and exception trends.
• Analyze operational errors, perform Root Cause Analysis (RCA), and implement preventive process controls.
• Identify automation and process improvement opportunities to enhance operational efficiency and reduce manual effort.
• Support ERP optimization initiatives and system enhancement projects.

Compliance

• Ensure compliance with internal controls, accounting policies, and client-specific requirements.
• Support internal and external audits by providing documentation, process walkthroughs, and audit evidence.
• Participate in User Acceptance Testing (UAT), process transitions, and operational enhancement projects.
• Develop and maintain Standard Operating Procedures (SOPs), process documentation, and knowledge repositories.

Qualifications

• Graduate/Postgraduate in Commerce, Finance, or Accounting.
• 10+ years of experience in Accounts Payable or Procure-to-Pay (P2P) operations.
• Minimum 6+ years of experience in a Team Lead or Supervisory role.
• Experience in a shared services/BPO environment is preferred.
• Willingness to work in US Shift .