AR_Collections

Responsible for managing end-to-end Order-to-Cash (OTC) processes within Accounts Receivable, with a strong focus on credit control and collections. The role involves ensuring timely collection of outstanding invoices, reducing aging, and maintaining healthy cash flow.

Key Responsibilities:

• Manage collections for overdue invoices through regular follow-ups with customers.
• Monitor aging reports and drive reduction in DSO and delinquent accounts.
• Perform credit assessment and evaluate customer credit limits and risk.
• Investigate and resolve billing issues, disputes, and deductions in coordination with internal teams.
• Track and manage Promise-to-Pay commitments and ensure timely closures.
• Reconcile customer accounts and maintain accurate AR records.
• Collaborate with sales and customer service teams to resolve escalations.
• Ensure compliance with company policies, SOX controls, and audit requirements.
• Prepare and share regular reports on collections performance, aging, and risk exposure.