AP- Quality

Job Title: Analyst / Senior Analyst – AP Quality (B2)

Location: Noida (Sector 144)

Company: EXL Service

Shift: Flexible / US Shift (as per business requirement)

Work Mode: Work from Office

Role Overview:

We are looking for a detail-oriented and quality-driven professional for the Accounts Payable (AP) Quality role. The candidate will be responsible for ensuring accuracy, compliance, and process adherence across AP operations, while driving continuous improvement and maintaining high-quality standards.

Key Responsibilities:

• Perform quality audits/reviews on AP transactions including invoice processing, vendor payments, and reconciliations.
• Identify errors, process gaps, and compliance issues; provide actionable feedback to operations teams.
• Ensure adherence to SOPs, SLAs, and internal controls.
• Prepare and publish quality reports, dashboards, and MIS on a periodic basis.
• Collaborate with AP operations team to drive process improvements and error reduction.
• Conduct root cause analysis (RCA) and recommend preventive measures.
• Support internal/external audits and compliance requirements.
• Assist in training and mentoring team members on quality standards and best practices.
• Ensure continuous monitoring of KPIs and maintain defined quality benchmarks.

Required Skills & Competencies:

• Strong understanding of Accounts Payable processes (Invoice Processing, 3-way matching, Vendor Management).
• Knowledge of quality frameworks, audit methodologies, and process controls.
• Good analytical and problem-solving skills.
• Proficiency in MS Excel (Pivot Tables, VLOOKUP, basic reporting).
• Strong attention to detail and accuracy.
• Good communication and stakeholder management skills.

Eligibility Criteria:

• Graduate/Postgraduate in Commerce (B.Com/M.Com preferred).
• 5 years of experience in AP operations with exposure to quality/audit roles.
• Experience in shared services/BPO environment preferred.

Preferred Qualifications:

• Exposure to ERP systems (SAP/Oracle).
• Six Sigma / Lean certification (good to have).
• Prior experience in quality or audit roles within finance processes.