Lead assistant Manager

Statutory Compliance Operations

• Support statutory compliance activities under central and state labour laws, including EPF, EPS, EDLI, ESIC, Gratuity, LWF, Professional Tax, Shops & Establishments, Minimum Wages, Bonus, Maternity Benefit and Employment Exchange requirements.
• Ensure monthly, quarterly, half-yearly and annual statutory filings, registers, challans, returns, acknowledgements and supporting records are completed within timelines.
• Track compliance calendars, pending cases, ageing, evidence closure and escalation points for leadership review.

Labour Code Readiness & Transition

• Support implementation readiness for the four Labour Codes: Code on Wages, Code on Social Security, Industrial Relations Code and Occupational Safety, Health & Working Conditions Code.
• Assist in mapping existing statutory obligations to Labour Code requirements covering wage definition, appointment letters, social security, working conditions, registers, returns, records and digital compliance.

Employee Benefits & Statutory Case Management

• Handle employee statutory benefit queries through service desk platforms, portals and email for active and inactive employees.
• Perform query triage, classification, routing, follow-up and closure tracking, escalating complex, VIP, grievance and authority-sensitive cases.
• Execute EPF transfers, withdrawals, pension cases, EDLI settlements, ESIC enrolment, UAN activation, e-Nomination, Aadhaar seeding and DBT enablement.
• Manage death claim cases including nominee verification, legal heir validation, documentation, settlement coordination and escalation.
• Handle complex cases involving blocked/duplicate UANs, legacy records, overlapping employment, pension eligibility issues and portal exceptions.
• Coordinate with Payroll, HRSS and Finance for statutory corrections, contribution validation, employee master data issues and documentation.
• Support employee awareness and outreach activities for UAN activation, e-Nomination, Aadhaar seeding and DBT enablement.

Contract Labour & Vendor Compliance

• Support contract labour and manpower vendor compliance, including deployment validation, monthly vendor audits, statutory document review and compliance evidence tracking.
• Coordinate Form V, contractor licence validation, principal employer records and vendor compliance dashboards.
• Follow up with compliance partners and stakeholders for closure of compliance gaps, escalations, remediation actions and audit observations.

Statutory Notices, Inspections & Authority Coordination

• Prepare, maintain and track statutory notices, inspection notices, conciliation matters and EPFO/ESIC/Labour Department communications.
• Coordinate data, records, replies, representations and acknowledgements for timely submission to statutory authorities.
• Support attendance and representation before Labour, EPFO, ESIC and other statutory authorities along with authorized representatives.

Audit Documentation & Case File Management

• Maintain audit-ready statutory case files, employee benefit records, registers, returns, challans, acknowledgements, inspection records and supporting evidence.
• Support internal and external audits, compliance partner reviews, management reviews and statutory case documentation.
• Track audit observations, corrective actions, owners, timelines and closure evidence.

Digital Compliance & Process Improvement

• Monitor statutory notifications, minimum wage revisions, state-specific amendments, government circulars, portal changes and compliance alerts.
• Support automation and digital compliance initiatives involving compliance calendars, regulatory intelligence, case trackers, employee queries, documentation repositories and dashboards.
• Identify recurring compliance issues, process gaps, portal dependencies and stakeholder delays and recommend process improvements.

Stakeholder Coordination, MIS & Operations

• Coordinate with Payroll, HRSS, HRMS/HR Technology, Finance, Employee Relations, Business HR, Compensation & Benefits and compliance partners.
• Support statutory compliance deliverables, employee queries, documentation, tracker management, SLA adherence and escalation processes.
• Prepare MIS reports, case trackers, compliance calendars, issue trackers, benefit query dashboards, audit updates and escalation reports for leadership review.