Order To Cash

Experience Range
B1 – 4-6 years
B2 - 6-8 Years 
Notice Period – Immediate or 30 days Notice period only 
Location – Noida 
Shift – 7pm – 4am | WFO 
Qualification – Commerce Grad or PG 
Skill – O2C, Client facing and excellent communication skills 
  
Responsibilities : 
  
Accounts Receivable (AR) - Billing role in the back office is responsible for managing and overseeing the collection of outstanding invoices, ensuring timely payments from customers, and maintaining accurate financial records. This position plays a critical role in the cash flow management of the company, working closely with the finance team to minimize overdue balances and reduce bad debt. 

Responsibilities for Internal Candidates 
 

• Ensure that the process transactions are processed as per Desktop procedures;
• Ensure that the assigned targets in accordance with SLA and any internal standard are met 
• Ensure that the quality of the transactions is in compliance with predefined parameters as defined by Process Excellence Standards.
• Ensure adherence to established attendance schedules 
• 5. Ensure adherence to Company Policies and Procedures
• AM for the purpose of reporting performance, escalation handling, clarifying concerns, and seeking feedback and support.
• Manager for the purpose of settling issues left unresolved by the AM and monthly evaluation of performance
• CCEs (Team Members) for the purpose of seeking cooperation & clarification on process-related matters & providing assistance and support when required.
• Subject Matter Expert for the purpose of work thread related issues and escalated transactions 
• QCA / CEA for the purpose of feedback and audit
• Process Trainer/SME for the purpose of process related Training. For all refresher trainings, competencies and soft skills training.
• Ability to handle invoice exceptions.
• Ability to communicate well with outside parties over E-Mail.
• Ability to present unresolved exceptions to senior management