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Vrinda Global · posted 6 months ago
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Primary Responsibility |
· Transaction Monitoring to Improve Performance. · Ensure Delivery of SLAs, customer service, Compliance, projects, people management, attrition control, job rotations, retentions, incentive calculations etc. |
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Performance Parameters |
· Process performance – as per agreed KPIs (50%) · Quality and productivity Improvement (20%) · Customer Satisfaction. (10%) · Level of subject matter expertise. (20%)
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Role/ Responsibilities
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· Manages and supervises the accounts payable department and staff in the organization. · Team handling experience. · Be active on the customer service front and be quick and accurate with communication. · Manages functions AP sub functions like Invoice processing, VMD, Payments , query Management etc. · Ensures that systems, policies, and procedures adhere to company policies while functioning with accuracy and timeliness. · Ensures that the accounts payable and the company’s financial obligations are met efficiently.
· Keep track of the company’s financial expenditures, maintain a database and provide reports as and when requested by supervisors. · Oversee all payment transactions such as BACS, CHAPS, SEPA etc. · Will be in charge of data entry, validation, and processing of various types of invoices like general overhead, subcontractor, and employee travel reimbursements. · Keeps track of the status of all transactions taking place within the company and external vendors and contractors. · Standardize procedures to generate efficiency in-house and create internal templates to be used by the company.
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Competencies & Skills
Values & Behaviour : |
· Knowledge of the function, process and systems. · High level of computer proficiency. · Coaching and Feedback ability. · Clear written and verbal communication.
· Customer Service Orientation. · Quality Orientation. · Empathy for effective on the job coaching and feedback.
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