Facility Executive -Soft & Tech Services

Key Responsibilities:
 

• Manage and supervise soft service operations including housekeeping, pantry, pest control, horticulture, façade cleaning, and waste management.
   
• Ensure cleanliness, hygiene, and upkeep of the facility as per defined service standards and SLAs.
   
• Conduct regular inspections and audits to ensure service quality and compliance.
   
• Coordinate with service partners/vendors to ensure timely and efficient service delivery.
   
• Address occupant/client complaints and ensure prompt resolution within agreed timelines.
   
• Monitor consumption of housekeeping materials and maintain adequate inventory levels.
   

Technical Operations Management:
 

• Oversee day-to-day technical operations and maintenance activities related to:
   
• Electrical systems
   
• HVAC systems
   
• DG Sets
   
• UPS systems
   
• Fire Alarm & Fire Fighting Systems
   
• Plumbing systems
   
• STP/WTP systems
   
• BMS operations
   
• Ensure preventive and breakdown maintenance activities are carried out as per schedule.
   
• Monitor critical equipment performance and ensure minimum downtime.
   
• Coordinate with OEMs, contractors, and technical vendors for maintenance and repairs.
   
• Ensure all statutory compliances and safety requirements are met.
   

Client & Vendor Management:
 

• Act as the single point of contact for clients/occupants for facility-related issues.
   
• Conduct regular meetings with clients and vendors to review performance and address concerns.
   
• Monitor vendor performance against KPIs and SLAs.
   
• Verify vendor bills, service reports, and support invoice processing.
   

Documentation & Reporting:
 

• Prepare daily, weekly, and monthly MIS reports.
   
• Maintain records related to maintenance activities, statutory compliance, audits, and service logs.
   
• Track open issues and ensure timely closure.
   
• Support budgeting, cost control, and procurement activities.
   

Health, Safety & Compliance:
 

• Ensure compliance with EHS policies and company standards.
   
• Conduct regular safety inspections and participate in emergency drills.
   
• Ensure proper implementation of safety procedures across all facility operations.