About the role

Associate Relationship Manager - Affordable Housing Loans / Loan Against Property

Job Summary:

The Associate Relationship Manager will play a pivotal role in enhancing our customer base by establishing and maintaining strong relationships with clients seeking Affordable Housing Loans and Loan Against Property. This position is crucial for driving sales and ensuring that our clients receive exceptional service throughout their loan process, contributing to the organization's growth and reputation in the market.

Key Responsibilities:

Develop and maintain relationships with prospective clients in the connectors, branches, and open market segments.
Assist clients in navigating the loan application process, providing them with relevant information and updates.
Conduct market research to identify new business opportunities and develop effective strategies to acquire new clients.
Collaborate with cross-functional teams to ensure seamless service delivery and customer satisfaction.
Monitor loan performance and customer feedback to identify areas for improvement and opportunities for growth.
Prepare and present reports on sales performance and client engagement to management on a regular basis.
Stay updated on industry trends, market conditions, and regulatory changes affecting Affordable Housing Loans and Loan Against Property.

Requirements:

Bachelor’s degree in Finance, Business Administration, or a related field.
Minimum of 6 months of experience in sales or relationship management, preferably in the financial services or banking sector.
Strong understanding of Affordable Housing Loans and Loan Against Property products.
Excellent interpersonal and communication skills, with the ability to build rapport with clients.
Demonstrated problem-solving skills and ability to work independently and within a team.
Proficiency in Microsoft Office Suite (Word, Excel, PowerPoint) and CRM tools.
Strong analytical skills and attention to detail in documenting client interactions and transactions.

Preferred Qualifications:

Master’s degree in Business or Finance.
Experience in the Affordable Housing Loans sector or related mortgage industry.
Established network within the local market.

Benefits:

Competitive salary with attractive performance-based incentives.
Comprehensive health insurance and wellness programs.
Generous paid time off policy, including holidays and vacation days.
Opportunities for professional development and career advancement.
Employee discounts on financial products and services.
Flexible working hours and a supportive work environment.
Access to training programs and workshops to enhance skills and knowledge.