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Vrinda Global
US insurance
Vrinda Global · posted 1 month ago
Noida
About the role
esponsibilities
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Manage Payment and Forms team
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Ensure no Penalties or Interests are incurred on cases due to delay in processing
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Provide overall view of SLAs & inventory to the stakeholders
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Responsible for overall team performance on defined SLAs
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Capable to manage/ resolve escalations
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Ensure compliance with all regulatory/ legislative/ DOI requirements
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Provide inputs and insights to enhance team knowledge and skill