Accounts Receivable - Credit Control (Collections and Delinquency)-C1

Accounts Receivable - Credit Control & Collections

Job Summary:

We are seeking a detail-oriented Accounts Receivable specialist with a strong background in credit control and collections. This role is pivotal in ensuring timely collection and management of receivables, directly impacting the financial health of our organization.

Key Responsibilities:

• Manage the end-to-end credit control process, ensuring timely collection of outstanding debts.
• Resolve customer queries related to payments and account balances effectively and efficiently.
• Analyze accounts for delinquency and implement strategies to improve collection rates.
• Understand and navigate both Bureau and Non-Bureau markets within London, as well as the Open Market dynamics.
• Collaborate with the finance team to ensure accurate cash flow projections and reporting.
• Utilize software tools for tracking accounts receivable and generating reports for management analysis.
• Maintain strong relationships with clients to facilitate smooth collection processes and enhance customer satisfaction.

Requirements:

• Bachelor's degree in Commerce or related field; finance graduates preferred.
• Proven experience in credit control and collections, preferably within the London market.
• Strong understanding of the collections process, including query management techniques.
• Excellent written and verbal communication skills, with the ability to negotiate effectively.
• Detail-oriented with strong analytical skills to assess accounts and customer situations.
• Proficient in relevant accounting software and Microsoft Office Suite.
• Able to work evening/night shifts, with start times of either 3 PM or 5 PM.