shift manager

Shift Manager

Job Summary:

As a Shift Manager at Domino's in Bangalore, you will play a crucial role in overseeing daily operations and ensuring exceptional customer service. Your leadership will help maintain our high standards of food safety and quality, all while fostering a positive work environment for team members.

Key Responsibilities:

• Supervise and coordinate daily activities of the store team to ensure smooth operations.
• Monitor sales performance and implement strategies to achieve operational goals.
• Provide training, support, and guidance to team members, fostering a culture of teamwork.
• Ensure adherence to safety, sanitation, and food quality standards.
• Manage inventory levels and assist with stock ordering and reconciliation.
• Address customer inquiries and resolve issues promptly to enhance customer satisfaction.
• Prepare shift reports and assist in maintaining accurate records of daily operations.

Requirements:

• High school diploma or equivalent; further education in management is a plus.
• Strong communication and interpersonal skills to effectively lead a team.
• Ability to work in a fast-paced environment and manage multiple tasks simultaneously.
• Basic knowledge of food safety regulations and quality assurance techniques.
• Strong problem-solving skills with a customer-focused mindset.
• Willingness to work flexible hours, including evenings, weekends, and holidays.
• Prior experience in a related role is preferred, but freshers are also encouraged to apply.

Preferred Qualifications:

• Experience in food service or retail management is highly desirable.
• Freshers can also apply.
• Proficiency in point-of-sale (POS) systems and store management software.
• Previous experience in training and mentoring employees is an asset.
• Strong analytical skills to assess performance metrics and develop action plans.