About the role

Job Overview

We are looking for a skilled GRMS Technician to install, configure, maintain, troubleshoot, and support Guest Room Management Systems (GRMS) across hotel and hospitality properties. The role involves ensuring the smooth operation of room automation systems, including lighting, HVAC, curtains/blinds, sensors, access interfaces, and energy-management systems.

Key Responsibilities

Install, configure, test, and commission GRMS equipment and systems .
Troubleshoot and maintain GRMS controllers, sensors, thermostats, touch panels, switches, and other room-control devices.
Monitor communication between GRMS devices, servers, and hotel management systems.
Diagnose and resolve issues related to lighting, HVAC, occupancy sensors, curtains/blinds, and room controls .
Perform preventive and corrective maintenance of GRMS systems.
Configure room parameters, control logic, and system settings as per hotel requirements.
Coordinate with Electrical, HVAC, IT, and Engineering teams during installation, commissioning, and maintenance.
Respond to guest-room automation faults and ensure minimum system downtime.
Maintain records of maintenance activities, faults, repairs, and spare-parts usage.
Support system upgrades, software updates, and integration with PMS/BMS systems .
Provide technical support during new hotel openings, renovations, and room commissioning .
Coordinate with vendors and contractors for technical support, troubleshooting, and warranty-related issues.
Ensure compliance with electrical, safety, and hotel engineering standards.

Required Qualifications

Diploma or Degree in Electrical Engineering, Electronics, Automation, Mechatronics , or a related field.
Relevant experience in GRMS, BMS, HVAC Controls, Building Automation, or Hotel Engineering Systems .
Knowledge of electrical wiring, control panels, sensors, relays, actuators, and communication networks.
Basic understanding of networking and communication protocols.
Ability to read and understand electrical drawings and control schematics .
Strong troubleshooting and problem-solving skills.
Knowledge of PMS/BMS integration will be an added advantage.
Good communication and interpersonal skills.
Ability to work independently as well as coordinate effectively with multiple teams.
Willingness to work in shifts, weekends, and emergency maintenance situations when required.

Preferred Experience

Experience in hotel/hospitality automation projects .
Hands-on experience with GRMS installation, commissioning, troubleshooting, and maintenance.
Exposure to BMS, HVAC controls, IoT-based room automation, or energy-management systems.

Key Skills