About the role

Credit Control and Collections Specialist

Job Summary:

The Credit Control and Collections Specialist plays a pivotal role in managing the company's financial health by ensuring timely collections and minimizing bad debts. This position directly impacts cash flow and fosters strong client relationships through effective credit management strategies.

Key Responsibilities:

Facilitate the timely collection of outstanding invoices by implementing effective credit control processes.
Monitor account statuses and follow up on overdue accounts while maintaining excellent customer relations.
Conduct financial assessments of clients to determine creditworthiness and establish credit limits.
Prepare and present regular reports on collection activities, aged receivables, and cash flow forecasts.
Coordinate with internal teams to resolve disputes and queries related to billing and collections.
Develop and maintain collection policies and procedures to improve efficiency and compliance.
Support the finance team in month-end closing activities by providing accurate data on collections and revenue recognition.

Requirements:

Bachelor's degree in Finance, Accounting, Business Administration, or related field.
Minimum of 3 years of experience in credit control and collections, preferably within the London market.
Strong knowledge of credit assessment procedures and collection techniques.
Proficient in accounting software and Microsoft Office Suite, especially Excel.
Excellent communication and negotiation skills to effectively interact with clients and stakeholders.
Strong analytical skills with the ability to assess financial risks and make informed decisions.
Demonstrated ability to manage multiple tasks and deadlines in a fast-paced environment.

Preferred Qualifications:

Experience with legal recovery processes and debt collection services.
Understanding of financial regulations and compliance related to credit control.
Professional certification in credit management (e.g., CICM) is highly desirable.
Previous experience working in a multinational or financial services organization.

Benefits:

Competitive salary and performance-based bonuses.
Comprehensive health, dental, and vision insurance plans.
Generous pension scheme with employer contributions.
Flexible working hours and the option for remote work.
Ongoing professional development and training opportunities.
Work-life balance initiatives and employee well-being programs.
Social events and team-building activities to strengthen workplace camaraderie.

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