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Vrinda Global
LAM
Vrinda Global · posted 3 months ago
Noida
About the role
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Key Responsibilities
- Lead and manage a team responsible for Accounts Receivable, Cash Application, and Collections.
- Drive collection strategies to improve cash flow and reduce Days Sales Outstanding (DSO).
- Handle domestic and international collection activities through email and phone communication.
- Ensure timely follow-up on overdue invoices and resolve customer payment disputes.
- Monitor AR aging reports and prioritize collection efforts based on risk and aging.
- Oversee accurate and timely cash application while resolving unapplied and unidentified cash.
- Collaborate with clients, sales, customer service, and finance teams to resolve billing and payment issues.
- Prepare and present daily, weekly, and monthly performance reports to stakeholders.
- Track team productivity, quality, and SLA adherence while implementing continuous process improvements.
- Coach, mentor, and develop team members through regular feedback and performance reviews.
- Ensure compliance with company policies, client requirements, and internal controls.
- Identify process improvement opportunities and support automation initiatives.