About the role

Associate Manager - CASA

Job Summary:

The Associate Manager - CASA plays a vital role in our banking operations by overseeing the growth and management of current accounts and savings accounts. This position focuses on enhancing customer satisfaction, driving business results, and collaborating with cross-functional teams to implement strategic initiatives that bolster our market presence.

Key Responsibilities:

Develop and execute strategic plans to increase CASA deposits while enhancing customer engagement and loyalty.
Monitor and analyze market trends to identify opportunities for growth and improve product offerings.
Collaborate with sales and marketing teams to create and implement promotional campaigns that drive new business.
Lead a team of relationship managers, providing coaching and support to meet individual and team targets.
Ensure compliance with regulatory requirements and internal policies in all aspects of CASA operations.
Prepare detailed reports and presentations for senior management outlining performance metrics and strategic recommendations.
Foster relationships with key customers and stakeholders to facilitate business development and retention initiatives.

Requirements:

Bachelor’s degree in Finance, Business Administration, or a related field.
A minimum of 3-5 years of experience in retail banking, with a focus on CASA management.
Strong understanding of banking products, regulatory frameworks, and risk management principles.
Proficient in data analysis, financial modeling, and performance reporting.
Excellent interpersonal and communication skills, with a proven ability to lead and motivate a team.
Exceptional problem-solving skills and a results-oriented mindset.
Familiarity with CRM software and digital banking platforms is a plus.

Preferred Qualifications:

Master’s degree in a relevant field or professional certification (e.g., CFA, CIMA).
Experience in project management or leading cross-functional teams on strategic initiatives.
Proven track record of developing successful customer engagement strategies.
Ability to work in a fast-paced environment and adapt to changing market conditions.

Benefits:

Competitive salary with performance-based bonuses and incentives.
Comprehensive health and wellness benefits, including medical, dental, and vision coverage.
Retirement savings plan with company matching contributions.
Generous paid time off policy, including vacation, sick leave, and holidays.
Opportunities for professional development and career advancement.
Flexible work arrangements and a supportive team culture.
Access to employee resource groups and community involvement programs.

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Associate manager