Reinsurance Operations

Primary Responsibility:  

• Complete Operation Management for Reinsurance processes
• Timely and accurate delivery of daily, monthly and periodic processing of client requirements
• Supports the team as a Reinsurance SME in day to day operations
• Driving quality initiatives and transformation ideas
• Drive and Measure robust process controls in the process 
• Lead a team of 8 – 15 Analyst / Sr Analyst
• Manage level 2 escalations
• SLA / Dashboard reporting

Technical Skills : 

• Strong knowledge of ceded reinsurance 
• Excellent analytical skill
• MS Excel and other office tools
• Knowledge of Genius / URS preferred

 

 

Primary Internal Interactions

• Team members for day to day operations support, queries, knowledge support
• Sr/Manager/Sr. AVP for the purpose of reporting performance, escalation handling, clarifying concerns, seeking support and monthly evaluation of performance
• PE team for any data requirements for process performance
• Internal stakeholders like, compliance, training teams, HR, transformation team
• Internal auditors for process audits

 

Primary External Interactions

• Onshore teams for routine day to day tasks
• Auditors for the purpose of getting Audit Requirements & supplying adequate documents
• Trainers, SMEs and Operations for the purpose of developing and updating training curriculum, provide feedback on training and discussing specific action plans
• Escalations team at client end for the purpose of seeking clarifications & answering queries