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Vrinda Global
AR/collections
Vrinda Global · posted 1 month ago
Noida
About the role
Manage end-to-end Accounts Receivable (AR) collections process.
Follow up with customers via email and phone to collect outstanding
payments.
Review customer aging reports and prioritize overdue accounts.
Resolve invoice and payment-related disputes by coordinating with internal
teams.
Perform account reconciliations and maintain accurate customer ledgers.
Ensure timely cash collections and help reduce overdue receivables.
Prepare daily, weekly, and monthly collection reports.
Meet collection targets, KPIs, and SLA requirements.
Update collection notes and customer interactions in ERP/CRM systems.
Collaborate with Billing, Cash Application, and Finance teams to resolve
issues.