About the role

Job Description: Recruiter

Company: EXL Location: Noida Shift Timing: UK Shift Experience Required: 3+ Years Industry: BPO / ITES

About the Role

EXL is looking for an experienced and dynamic Recruiter to join our talent acquisition team in Noida. The ideal candidate will have a strong background in end-to-end recruitment within the BPO industry, excellent communication skills, and the ability to work effectively in UK shift timings.

Key Responsibilities

Manage the complete recruitment lifecycle — sourcing, screening, interviewing, and onboarding candidates.
Source candidates through job portals, social media, employee referrals, consultancies, and other sourcing channels.
Conduct initial telephonic/video screening to assess candidates' skills, communication, and cultural fit.
Coordinate and schedule interviews with hiring managers/panels.
Maintain and update candidate database and applicant tracking system (ATS) on a daily basis.
Ensure timely closure of open positions as per defined TAT (turnaround time).
Build and maintain a strong pipeline of qualified candidates for current and future hiring needs.
Negotiate salary and close offers with selected candidates.
Coordinate with hiring managers to understand manpower requirements and job specifications.
Track recruitment metrics (source effectiveness, time-to-fill, offer-to-join ratio, etc.) and share regular reports.
Ensure a smooth and positive candidate experience throughout the hiring process.

Required Skills & Qualifications

Experience: Minimum 3+ years of recruitment experience, preferably in the BPO/ITES industry .
Communication: Excellent verbal and written communication skills (mandatory).
Shift: Must be flexible and willing to work in UK shift timings .
Hands-on experience with bulk/high-volume hiring is preferred.
Strong knowledge of sourcing tools, job portals (Naukri, LinkedIn, etc.), and ATS systems.
Good negotiation and interpersonal skills.
Ability to work under pressure and meet hiring targets/deadlines.
Graduate in any discipline (MBA/PGDM in HR preferred but not mandatory).

Good to Have

Prior experience in international voice process hiring.
Familiarity with HR compliance and documentation processes.
Experience using recruitment CRM/ATS tools.

Job Type: Full-Time Work Mode: Work From Office Reporting To: Talent Acquisition Manager