Claims Payment

Job Title: LAM – Claims Payments

Function: Insurance Finance & Accounting
Team: Accounts Payable – Expenses Planning & Management
Sub-Process: Claims Payments

Work Mode:

• Initial 9–12 months: 100% Work from Office
• Post that: Hybrid (based on process status)

Shift: Evening/Night Shift (Starts at 3 PM / 5 PM)

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Role Summary

Responsible for supporting and managing Claims Payments operations within Accounts Payable, ensuring accurate processing, settlements, and financial controls. The role may involve individual contribution and/or team support responsibilities depending on experience level.

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Key Responsibilities

Claims Payments Operations

• Handle claims payments processing , including settlements and adjustments
• Manage sub-ledger activities and ensure accuracy of financial transactions
• Support smooth execution of period-end activities

Financial Control & Accuracy

• Ensure proper accounting and compliance in all transactions
• Identify discrepancies and support resolution to maintain data integrity

Process & Delivery

• Adhere to SLAs and ensure timely delivery of outputs
• Support process improvements and standardization initiatives
• Collaborate with stakeholders for issue resolution

Team / Stakeholder Support (as applicable)

• Provide guidance or support to team members (if applicable)
• Work closely with internal teams to ensure seamless operations

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Required Skills & Expertise

• Strong experience in Claims Payments processing
• Good understanding of settlements, adjustments, and sub-ledger accounting
• Ability to work in high-volume, deadline-driven environments

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Eligibility Criteria

• Insurance experience – Required for at least 50% of candidates
• London Market experience – Optional (good to have)
• People Management – Optional (Individual Contributor / Team handling based on role fit)

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Key Competencies

• Attention to detail
• Analytical thinking
• Process orientation
• Flexibility to work in global shifts