Associate manager

Associate Manager for CASA

Job Summary:

The Associate Manager for CASA plays a vital role in supporting the overall mission of our organization by ensuring smooth operational processes, fostering teamwork, and optimizing resources. This position is essential for enhancing the CASA program's impact and effectively serving our community.

Key Responsibilities:

• Oversee daily operations and assist in the management of CASA programs to ensure effective service delivery.
• Collaborate with program staff to develop and implement training and orientation for new volunteers.
• Support and guide volunteers by providing mentoring, resources, and performance evaluations.
• Conduct community outreach initiatives to promote the CASA program and recruit volunteers.
• Monitor case progress and maintain accurate reporting to track program outcomes and effectiveness.
• Participate in regular team meetings to facilitate communication and continuous improvement within the program.
• Develop and maintain relationships with community partners and stakeholders to enhance program visibility and support.

Requirements:

• Bachelor's degree in Social Work, Human Services, or a related field.
• At least 2 years of experience in program management, preferably in a non-profit environment.
• Strong organizational skills with the ability to manage multiple tasks and meet deadlines.
• Excellent interpersonal and communication skills, both verbal and written.
• Proficient in Microsoft Office Suite and case management software.
• Demonstrated commitment to supporting children and families in the community.
• Knowledge of child welfare systems and relevant policies is a plus.

Preferred Qualifications:

• Master's degree in Social Work or a related field.
• Experience working with diverse populations and advocating for underserved communities.
• Familiarity with fundraising and grant writing to support program sustainability.
• Proven experience in volunteer management and training development.
• Fluency in a second language, particularly Spanish, is highly desirable.

Benefits:

• Competitive salary and performance-based bonuses.
• Generous paid time off policy, including holidays and personal days.
• Health, dental, and vision insurance with company contribution.
• Retirement plan with employer matching contributions.
• Professional development opportunities and continuous training.
• Support for work-life balance, including flexible scheduling options.
• A rewarding work environment committed to community impact and service.

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