Head – Gold Loan Service

Vrinda Global · posted 4 days ago

Mumbai

About the role

Sr. No	Descriptions	Details
1	Functional Designation	Head – Gold Loan Service
2	Business Unit	BRANCH OPERATIONS
3	No. of Vacancies	1
4	Locations	Mumbai
5	Grade	AVP/ GAVP/ VP
6	Reporting to	Head – Branch Central Department
7	Job Summary	a. Handling Sr. GLMs/ GLMs b. Handling Auctions PAN Bank in terms of entries and recon, GST c. Handling NPA portfolio allocated to GLM team d. Complaints handling with relation to Gold loan operations e. VOC for Gold loans f. XRF monitoring g. Hiring & Mentoring of GLMs h. Handling GL audit issues i. Various Collections reporting from Branch Operations j. Stakeholder management k. Monitoring Calibration l. Fraud reporting m. Monitoring Third Party Valuations n. Monitoring Self valuation limits and staff trainings on valuation – both external and internal, including OJTs o. Any miscellaneous activity assigned
8	Qualification	Essential	Desired
		Graduate	JAIIB, CAIIB
9	Experience	Essential	Desired
		10-15 years	8-12 years preferably in Branch Banking with exposure to Banks' products, systems and processes
11	Desired skills and competencies	Self starter Very good knowledge on Excel Team Player Communication skills Eye for details Analytical