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Vrinda Global
Branch Manager
Vrinda Global · posted 3 months ago
Jalna, Thane +5 morebfsi
About the role
Job Description – Branch Manager (Retail Branch Banking)
| Role: | Branch Manager |
| Department: | Retail Branch Banking |
| Experience: | 6–12 Years (Banking / Financial Services) |
| Location: | PAN India |
Key Responsibilities
- Drive branch profitability, business growth, and customer acquisition.
- Manage liabilities, assets, CASA, wealth, insurance, and third-party product sales.
- Lead and mentor branch staff to achieve sales and service targets.
- Ensure superior customer experience and relationship management.
- Monitor branch operations, compliance, audit, and risk controls.
- Develop local market strategies to increase business penetration.
- Track branch KPIs and ensure achievement of business goals.
- Handle escalations and resolve customer grievances effectively.
Required Skills
- Strong leadership and team management skills.
- Excellent sales and relationship management abilities.
- Sound understanding of retail banking products and processes.
- Knowledge of regulatory and compliance requirements.
- Strong communication and stakeholder management skills.
Preferred Candidate Profile
- Graduate/Postgraduate from a recognized institution.
- Proven experience in branch banking leadership roles.
- Track record of achieving business and revenue targets.
- Experience managing high-value customers and branch operations.