Lab Manager- Raiganj

We are looking for an experienced Lab Manager to oversee the day-to-day operations, coordination and business growth of our diagnostic laboratory.

The candidate need not be a technical laboratory professional . Professionals from diagnostic marketing, diagnostic equipment companies, healthcare business development, or diagnostic chain management are encouraged to apply.

• Manage overall laboratory operations and patient flow .

• Supervise phlebotomy and home sample collection operations.

• Manage home collection bookings, scheduling and coordination.

• Ensure smooth communication between OPD, Reception, Phlebotomy, Laboratory and Report Delivery teams .

• Monitor sample collection, report delivery and TAT.

• Identify and resolve interdepartmental communication and operational gaps.

• Manage and motivate the phlebotomy and support teams.

• Drive diagnostic business growth , including OPD conversion, home collection and external referrals.

• Develop relationships with doctors, clinics, hospitals, corporates and other referral partners.

• Coordinate with diagnostic equipment vendors and service providers.

• Monitor revenue, test volumes, productivity and operational MIS.

• Ensure a high-quality, patient-centric diagnostic experience.

• Knowledge about NABH is a plus point.

• Minimum 5 years of experience in diagnostics/healthcare.

• Experience in diagnostic marketing, equipment marketing/sales, diagnostic centre operations or diagnostic chain management preferred.

• Strong communication, coordination and team-management skills.

• Strong business development and relationship-management abilities.

• Good understanding of diagnostic operations and patient journey.