System Administrator

 

 

 

System Administrator (India)

Position Overview

We are seeking a highly motivated and technically skilled System Administrator to provide IT support and infrastructure administration services for IDE Technologies' offices and users in India and globally. The role includes end-user support, server and cloud administration, network management, and participation in IT projects.

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Key Responsibilities

• Provide Level 1/2/3 IT support for end users, including hardware, software, operating systems, and business applications.
• Administer and maintain Microsoft Windows Server environments.
• Manage Microsoft 365 services, including:
  • Exchange Online
  • Microsoft Teams
  • SharePoint Online
  • OneDrive
  • Entra ID (Azure AD)
• Manage Active Directory, Group Policies (GPO), DNS, DHCP, and identity services.
• Monitor, maintain, and troubleshoot network infrastructure, including switches, VLANs, routing, and network protocols.
• Support cybersecurity technologies and security operations, including endpoint protection, email security, and secure remote access.
• Participate in IT infrastructure projects, upgrades, migrations, and system implementations.
• Perform preventive maintenance, patch management, backup verification, and system health checks.
• Maintain technical documentation and follow IT policies, procedures, and SLA requirements.
• Provide on-call support outside business hours during emergencies, maintenance activities, or critical incidents.

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Required Qualifications

Education & Experience

• Excellent English communication skills (written and verbal).
• Bachelor's degree in Information Technology, Computer Science, or equivalent experience.
• Minimum 5 years of hands-on experience as a System Administrator.

Technical Skills

• Strong troubleshooting skills for hardware, software, and operating systems.

Experience Managing:

• Windows 11
• Windows Server 2019
• Windows Server 2022
• Windows Server 2025
• Active Directory
• DNS
• DHCP
• Group Policy

Microsoft 365 Administration Experience

• Exchange Online
• SharePoint Online
• Microsoft Teams
• OneDrive
• Entra ID (Azure AD)
• Microsoft Intune (MDM/MAM)

Networking Knowledge

• TCP/IP
• VLANs
• Routing and Switching
• VPN Technologies
• Network Troubleshooting

Virtualization Platforms

• VMware vSphere
• Hyper-V (Advantage)

Cybersecurity Technologies

• Endpoint Detection and Response (EDR)
• Email Security
• Multi-Factor Authentication (MFA)
• Security Monitoring

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Preferred Qualifications

• Experience with Microsoft Azure cloud services.
• Experience with backup and disaster recovery solutions.
• Familiarity with scripting and automation (PowerShell preferred).
• Linux administration experience (Ubuntu, Red Hat, Rocky Linux, etc.) – Advantage.
• Industry certifications such as Microsoft, VMware, or Cisco certifications are an advantage.

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Personal Attributes

• Self-motivated and proactive.
• Strong analytical and problem-solving skills.
• Fast learner with the ability to adapt to new technologies.
• Excellent multitasking and prioritization capabilities.
• Team player with strong customer-service orientation.
• Ability to work independently with minimal supervision.