Job Description: IT Infrastructure Specialist
We are seeking a proactive, highly skilled IT Infrastructure Specialist to
manage and optimize our technical environment. This role is perfect for a
hands-on professional who thrives on variety—ranging from core server
administration and networking to end-user support and physical hardware
management. As a key member of our IT team, you will ensure our systems are
secure, scalable, and running at peak performance.
Key Responsibilities
1. Network & Security Management
-
Configure and maintain
firewalls, managed switches, and routers
-
Manage
IP addressing, DNS, DHCP, VLAN tagging, and routing protocols
for smooth connectivity
-
Deploy and manage endpoint security solutions (e.g.,
Sophos XDR/MDR, Seqrite, Symantec
)
-
Oversee
CCTV, DVR, and NVR systems
installation and maintenance
2. Server & Cloud Administration
-
Manage
Windows Server (2016–2025)
environment end-to-end
-
Handle
Active Directory (AD), Domain Controllers, and Group Policies (GPO)
-
Administer
Microsoft 365 and Google Workspace (G Suite)
-
Manage services like
RDP, FTP, HTTP/HTTPS, and Terminal Services
3. Data Integrity & Asset Management
-
Design and monitor
backup and disaster recovery solutions
-
Manage
data center operations, RAID configurations, and file sharing permissions
-
Maintain
IT asset register
and track system health using event logs and reports
4. Operations & Support
-
Provide
advanced troubleshooting for laptops, desktops, and OS deployment
-
Support basic administration of
Tally application
-
Use
ticketing tools (Jira, etc.) and HRMS platforms (Keka)
for workflow management and automation
5. IT Projects
-
Plan, implement, and manage
IT projects and software systems
-
Ensure solutions align with
business requirements and operational efficiency
Required Qualifications & Skills
-
Experience:
Minimum 4+ years of proven experience in managing comprehensive IT
infrastructure
-
Technical Knowledge:
Strong understanding of
-
OSI Model
-
Server virtualization
-
Cloud integration
-
Communication Skills:
Excellent verbal and written communication skills with the ability to
explain technical issues to non-technical users
-
Work Approach:
Proactive mindset – not just solving issues but also identifying and
preventing potential problems
-
Efficiency & Tools:
Experience with
-
IT automation
-
Modern ticketing systems and workflows (e.g., Jira, etc.)