Section Head – Supplier Capability Enhancement_Gurgaon

Job Title : Section Head – Supplier  Capability Enhancement

Grade : M4 (AGM)

Department : New Product Development

Function : Procurement

Reporting Manager : Department Head – NPD 

Job Purpose : Provide strategic and functional leadership to upgrade existing underperforming suppliers struggling with quality, capacity, and operational delivery translating business and customer requirements into high quality products. This role requires to lead a team that conducts deep-dive process audits, provide on-site technical handholding, resolve chronic production issues, and systematically lower supplier defect rates (PPM) to protect product quality.

Key Responsibilities : 

A. Process Audits & Gap Analysis 
• Conduct deep-dive on-site audits at struggling vendor plants.
• Map out end-to-end manufacturing process bottlenecks.
• Assess line capacity, tooling wear, and operator compliance.

Key KPIs: 

• QAV (Quality Assurance Visit) checklist score improvement.
• Number of process vulnerabilities identified and closed.

B. Supplier Handholding & Issue Resolution 
• Work floor-side with vendors to execute daily corrective actions.
• Re-establish process controls (PQCS, PFMEA, Control Plans).
• Resolve complex electrical/electronic and imported part defects.

Key KPIs: 

• Closure rate of open issues observed during production trials.
• Time-to-resolve critical line-stop failures.

C. PPM Reduction & Quality Turnaround 
• Analyze defect trends using statistical tools (SPC, MSA).
• Enforce strict 8D root-cause problem-solving frameworks.
• Run verification audits on sample lots before shipment.

Key KPIs: 

• Reductions in Supplier PPM (Parts Per Million) metrics.
• Drop in incoming lot rejection rates at assembly plants.

D. Capacity Scaling & Run@Rate Optimization 
• Run formal Run@Rate stress tests on vendor lines.
• Upgrade fixture/die management alongside toolrooms.
• Align supplier output capability with scaling volume demands.

Key KPIs: 

• Verified improvement in vendor CP-CPK machine capability.
• Elimination of capacity constraints at supplier hubs.

Operating Network :

Job Requirements 

Educational Qualification 

·         B.Tech in Mechanical Engineering

·         Minimum 15-20 years of experience in Part Development/ Supplier Quality in automobile industry

Technical Skills 

• Product & Process expertise
• Problem Solving
• Process Audits
• PPAP, APQP, MSA, SPC, FMEA