Receptionist

Job purpose

· Proven work experience as a Receptionist, Front Office Representative or similar role

· Proficiency in Microsoft Office Suite

· Hands-on experience with office equipment (e.g. fax machines and printers)

· Professional attitude and appearance

· Solid written and verbal communication skills

· Ability to be resourceful and proactive when issues arise

· Excellent organizational skills

· Multitasking and time-management skills, with the ability to prioritize tasks

· Customer service attitude

 

Duties and responsibilities

· Receiving visitors at the front desk by greeting, welcoming, directing and announcing them appropriately

· Answering screening and forwarding incoming phone calls

· Greet and welcome guests as soon as they arrive at the office

· Direct visitors to the appropriate person and office

· Ensure reception area is tidy and presentable, with all necessary stationery and material (e.g. pens, forms and brochures)

· Receive, sort and distribute daily mail/deliveries

· Maintain office security by following safety procedures and controlling access via the reception desk (monitor logbook, issue visitor badges)

· Order front office supplies and keep inventory of stock

· Update calendars and schedule meetings

· Arrange travel and accommodations, and prepare vouchers

· Keep updated records of office expenses and costs

· Perform other clerical receptionist duties such as filing, photocopying, transcribing and faxing