Senior Director of Information Technology

Job Description

Senior Director of Information Technology 

ROLE OVERVIEW

A leading North American consumer healthcare organization is seeking a Senior Director of Information Technology to lead its enterprise business applications function within a regulated manufacturing environment.

This role is responsible for the strategic planning, execution, and ongoing optimization of enterprise technology platforms that support manufacturing, quality, finance, and corporate operations. The position combines hands-on leadership with strategic influence and plays a critical role in ensuring systems are reliable, secure, compliant, and scalable.

JOB SUMMARY

The Senior Director of Information Technology oversees all enterprise software applications and related initiatives to ensure optimal performance of business systems. This includes evaluating and implementing new solutions, managing ongoing system support, and partnering with executive leadership to align technology investments with operational and regulatory requirements.

KEY RESPONSIBILITIES

Enterprise Applications & Strategy

• Analyze complex business requirements and recommend appropriate technical solutions
• Lead the evaluation, selection, and implementation of enterprise software systems
• Establish and enforce technical standards to ensure consistency and maintainability
• Approve business requirements prior to solution design
• Periodically review organizational information needs and evolve systems accordingly

Core Systems & Operations

• Manage ongoing support for critical corporate and operational systems, including:
• SAP (Systems, Applications, and Products in Data Processing)
• EDI (Electronic Data Interchange), including the IBM Sterling integration platform
• Ensure systems are properly configured, documented, backed up, and operated according to standards
• Ensure users are fully trained and capable of utilizing enterprise systems

Innovation, Automation & Advanced Analytics

• Champion innovation and continuous improvement
• Leverage automation, self-service tools, and AI/ML (Artificial Intelligence / Machine Learning) insights

Security, Compliance & Risk Management

• Ensure systems meet security, backup, and documentation requirements
• Partner with the CISO (Chief Information Security Officer) on security and risk management
• Support manufacturing environments subject to FDA (Food and Drug Administration) regulations
• Support SOX (Sarbanes-Oxley Act) compliance where applicable

Leadership & Delivery Management

• Lead and develop internal teams and external contractors
• Set objectives, delegate responsibilities, and manage performance
• Develop and manage application release timelines
• Review designs, development work, and test plans
• Provide regular status reporting to senior leadership

Financial & Vendor Management

• Manage departmental budgets and pursue cost-effective solutions
• Maintain vendor relationships and contracts

Stakeholder Partnership

• Serve as liaison between business, operations, and technical teams
• Represent the information technology function in stakeholder meetings

Qualifications

QUALIFICATIONS

• Bachelor’s degree in Computer Science, Information Systems, or related field; Master’s preferred
• Extensive experience leading enterprise technology functions
• Strong experience supporting manufacturing environments in regulated industries
• Minimum of eight years of experience in information technology
• Strong technical capability, business acumen, and strategic thinking
• Proven leadership and communication skills with senior leadership and boards
• Experience partnering with finance, audit, and compliance teams
• Ability to lead cross-functional teams and build stakeholder consensus

WHAT SUCCESS LOOKS LIKE

• Stable, secure, and scalable enterprise systems
• Strong technology support for manufacturing and quality operations
• Predictable, governed application delivery
• Reduced operational friction through automation
• Technology viewed as a strategic business partner

 

Why is This a Great Opportunity

This role partners with the existing leader and this individual will grow into the Hiring Managers position.