| Identifying and developing institutional business opportunities to expand the Group Funds portfolio and achieve regional business targets. | - Conduct market mapping to identify corporates with significant employee benefit liabilities and retirement fund potential.
- Build and maintain a robust pipeline through networking, engagement and industry intelligence.
- Identify key stakeholders such as CFOs, CHROs, Trustees and Finance Heads to create entry and engagement strategies.
- Present tailored Group Fund solutions, fund performance insights and value propositions to prospective clients.
- Manage the end-to-end sales cycle including prospecting, proposal development, negotiations and mandate closure.
- Engage decision makers to influence investment and fund management decisions.
- Conduct regular portfolio reviews and business meetings with clients and trustees.
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| Acquiring new corporate mandates | - Engage decision makers to influence investment and fund management decisions.
- Conduct regular portfolio reviews and business meetings with clients and trustees.
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| Strengthening existing relationships to maximize retention and account wallet share enhancement. | - Identify opportunities for additional fund allocations, new schemes and penetration.
- Partner with clients to address changing funding, investment and employee benefit requirements.
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| Drive cross-sell opportunities across Group Business products | - Identify opportunities for Group Term, Credit Life, NPS and other Group Business solutions within existing relationships.
- Collaborate with product and sales teams to develop integrated client solutions.
- Generate referrals and facilitate joint client engagements to improve cross-business penetration.
- Partner with the Investment Team to provide market insights, fund performance updates and investment recommendations.
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| Provide investment-led decisions | - Participate in trustee meetings, investment reviews and client advisory to support customer presentations.
- Guide clients on retirement fund management, regulatory considerations and asset allocation approaches.
- Coordinate with Operations, Service and Compliance teams to ensure seamless onboarding and servicing.
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| Ensure superior customer servicing and governance standards | - Resolve client queries and service issues within agreed timelines to enhance client experience.
- Ensure adherence to regulatory, trust governance and internal risk management requirements.
- Monitor market developments, interest rate trends, economic indicators and geopolitical events impacting fund performance.
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| Build market intelligence and competitive positioning | - Benchmark fund solutions against competitors and identify differentiating propositions.
- Share market intelligence and client feedback with leadership to support strategy and product development.
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