Sr. Manager Recovery

Job Summary

Responsible for managing recovery of overdue accounts, ensuring timely collections, and reducing outstanding receivables through effective follow-ups and coordination.

Key Responsibilities

• Monitor and manage overdue accounts to ensure timely recovery
• Conduct regular follow-ups with customers for payment collection
• Track ageing of receivables and prioritize high-risk cases
• Coordinate with internal teams for issue resolution
• Maintain accurate records of recovery actions and updates
• Prepare periodic reports on collection status and performance
• Escalate critical cases as required

Qualifications & Experience

• Graduate in any discipline
• Experience in collections or recovery

Skills Required

• Good communication and negotiation skills
• Basic understanding of collections processes
• Strong follow-up and coordination ability
• Proficiency in MS Excel and reporting