HR Operations

Chief Manager - Human Resources

Department:

Head - HR

Internal Grade:

B

JOB DESCRIPTION

Key Accountabilities

HR Strategy & Workforce Planning

• Contribute to HR strategy formulation in alignment with business plans and budgeting activities.
• Identify future talent requirements and succession planning needs.
• Work closely with HR Head for leadership hiring and strategic recruitment mandates.

Learning & Development

• Develop & execute the organization’s L&D strategy, including TNAs and annual training planning.
• Drive leadership development, succession planning, and capability building across levels.
• Oversee onboarding and all behavioural, technical, and statutory training programs while monitoring effectiveness and managing external learning partners.

Business HR Partnering

• Demonstrate strong understanding of business dynamics and workforce needs.
• Partner with functional heads to design HR interventions tailored to business needs.
• Provide advisory support on employee relations, performance concerns, disciplinary matters, and grievance handling.

End-to-End HR Operations

• Lead & supervise team in managing the complete employee life cycle including recruitment, onboarding, payroll processing, benefits, performance management, training & development, employee engagement, and separation processes.
• Oversee HR tools management and ensure accuracy of employee data and documentation.
• Establish SOPs and standard HR processes across locations.

Statutory Compliance (Labour & SEBI)

• Ensure full compliance with applicable Indian labour laws including but not limited to Shops & Establishments Act, POSH Act etc.
• Monitor and ensure smooth administration of statutory compliance and timely fillings.
• Liaise with labour consultants, government authorities, and external auditors as required.

Compensation, Performance & Engagement

• Oversee payroll and CTC structuring in compliance with Indian tax and labour regulations.
• Manage annual appraisal cycles, increment planning, and bonus payouts.
• Drive employee engagement initiatives, internal communication campaigns, reward & recognition programs, and employer branding activities.

Team Management

• Allocate responsibilities and monitor performance of HR team members.
• Ensure continuous building of capability.

Knowledge & Qualifications required

Academic Qualifications:

MBA (specialization in Human Resources)

Minimum Work Experience:

18+ years of experience in managing human resources strategies.