AVP/DVP - Portfolio Manager – Current Accounts

At AU Small Finance Bank, we’re looking for a Portfolio Manager – Current Accounts to lead portfolio growth, customer engagement, product innovation, and lifecycle management for our Current Account business.

Key Responsibilities

* Own the end-to-end Current Account portfolio strategy, including acquisition, activation, engagement, retention, and profitability.
* Design and execute customer lifecycle management (CLCM) programs across digital and assisted channels.
* Drive growth in balances, transaction banking, digital adoption, and customer engagement.
* Develop customer propositions and value-added features for different business segments, including MSMEs and professionals.
* Partner with analytics, technology, operations, sales, and marketing teams to deliver impactful customer journeys.
* Conceptualize and launch campaigns to improve customer activation, cross-sell, and portfolio deepening.
* Monitor portfolio performance through MIS, customer insights, and data-driven decision-making.
* Identify opportunities for automation and process improvement to enhance customer experience.
* Work closely with frontline teams to drive product adoption and business outcomes.

What We’re Looking For

* 6–12 years of experience in Banking, Product Management, Portfolio Management, Customer Lifecycle Management, or Liabilities.
* Strong understanding of Current Accounts, MSME banking, digital banking, and customer behaviour.
* Experience in product strategy, campaign management, analytics, and stakeholder management.
* Ability to work cross-functionally and execute strategic initiatives with measurable business impact.
* Excellent communication, problem-solving, and project management skills.

Why Join AU?

* Opportunity to shape one of India’s fastest-growing banking franchises.
* Work on innovative customer propositions and digital-first initiatives.
* Collaborate with high-performing teams in a fast-paced and entrepreneurial environment.
* Make a direct impact on portfolio growth and customer experience.

If you’re excited about building products that customers love while driving business growth, we’d love to hear from you.