Inside Sales Mgr CDMO US/EU

Inside Sales Manager - Job Description

The Inside Sales Manager at Aragen will drive inside sales activities, enhance account and contact mapping, and ensure seamless lead generation processes to support the commercial team. The role involves managing and mentoring an existing inside sales team while contributing individually to achieve organizational goals.

Details of the role

Function	Inside Sales Manager Sales & Marketing
Designation (Job function)
Job Family	Band and Level TBD Inside Sales (Specific sub-function)
Role type (Primary level of contribution)	Team Manager
Location (City name)	Nacharam, Hyderabad
Business Unit	Small Molecules - CDMO

Scope of the Role

Leadership & Team Management:

• Lead, mentor, and manage a high-performing inside sales team.
• Recruit, onboard, train, and develop inside sales representatives to meet organizational standards.
• Set individual and team performance goals and provide regular feedback to ensure growth and alignment.
• Create an open, collaborative environment to foster effective communication and teamwork.

Sales Strategy & Execution:

• Develop and execute outreach strategies to support lead-generation targets and pipeline generation for the commercial team.
• Research potential accounts in the pharma, biotech, crop protection, and related industries using tools such as LinkedIn, GlobalData, and ZoomInfo.
• Design and execute customized email campaigns and multichannel follow-ups to engage prospects.
• Collaborate with the marketing team to develop industry-specific collaterals, presentations, and brochures.
• Utilize Salesforce CRM and other automation tools to manage leads, track progress, and streamline processes.

Customer Relationship Management:

• Act as the first point of contact for prospect inquiries, presenting Aragen's service offerings persuasively.
• Build and nurture relationships with key accounts to ensure satisfaction and long-term engagement.
• Coordinate meetings between prospects and business development representatives for seamless transitions.

Operational Excellence:

• Continuously optimize inside sales processes to improve efficiency and effectiveness.
• Ensure CRM systems are up-to-date with accurate forecasting and reporting.
• Provide administrative support for business development teams and communicate customer feedback to relevant departments.

Performance Reporting:

• Deliver weekly, monthly, and quarterly performance reports to the leadership team.
• Leverage data analytics to identify trends, improve strategies, and drive revenue growth.

Required Skills and Qualifications

Education:

• Bachelor’s degree in Life Sciences, Pharmacy (B.Pharm/M.Pharm), or a related field.
• MBA in Marketing or a related specialization is highly desirable.

Experience:

• 5-8 years in inside sales, with at least 3 years in a leadership role.
• Proven expertise in domestic and international sales, including upselling and cross-selling.

Technical Skills:

• Proficiency in Salesforce CRM and sales automation tools.
• Experience with data analytics for decision-making and process optimization.

Soft Skills:

• Strong organizational and multitasking abilities.
• Exceptional verbal and written communication skills.
• Leadership capabilities with a focus on team building and mentorship.
• Analytical mindset with a high level of attention to detail.

Competencies & Related Characteristics:

1. Customer Centricity: Deep understanding of audience needs and preferences.
2. Collaboration & Influence: Proven ability to work across teams and inspire alignment.
3. Results Orientation: Driven to execute efficiently and achieve impactful outcomes.
4. Innovation & Creativity: Constantly explores new approaches to improve content creation.
5. Stakeholder Management: Builds and nurtures strong relationships with stakeholders.

Collaboration & Stakeholders:

• Collaborate with the Marketing, Business Development, and Commercial teams to align on sales strategies and market insights.
• Partner with the Commercial and Business Unit Leaders to address challenges and optimize team performance.

Why Join Aragen?

At Aragen, you’ll be part of a team that’s transforming the pharmaceutical and biotech industries. We offer a collaborative environment where your contributions will directly impact the company’s success. Join us to shape the future of healthcare, develop professionally, and drive meaningful change in the industry.

Apply Now

Be a part of Aragen’s journey and redefine the future of healthcare through impactful sales leadership.