Account Manager - Storage/Server/Backup

Key Responsibilities  

• Manage a set of allocated customer accounts, ensuring high levels of customer satisfaction and retention
• Develop a deep understanding of customers’ business needs and align solutions accordingly.
• Drive upsell and cross‑sell opportunities within existing accounts for Storage/Server/Backup products
• Forecast revenue accurately and manage sales pipelines for assigned accounts.
• Consistently maintain maximum wallet share
• Coordinate with internal teams (sales operations, finance, credit, supply chain, support) to ensure smooth order execution and billing.
• Conduct regular business reviews with customers to track performance and identify growth opportunities.
• Prepare and deliver compelling sales presentations, proposals, and solution recommendations.
• Negotiate commercial terms and successfully close business deals.
• Track market trends, competitor activities, and customer feedback to identify emerging opportunities.
• Collaborate effectively with our Product teams and internal ecosystem
• Ability to work with Vendors
• Consistently deliver the weekly/monthly/Quarterly forecasts and deliver the assigned target and screen margin  

Qualifications & Experience  

• Graduate (MBA preferred) with 5-10 years of relevant Sales Experience
• IT Channel Sales Experience is a must
• Must be mobile   

What is in it for you?  

You will get a wonderful opportunity to work with a team who believes in learning new skills, sharing ideas & driving results collaboratively.  

We will support you in your professional and personal development by providing you with access to LinkedIn Learning, Franklin Covey and many high-quality training courses to increase your technical knowledge and expertise.  

We care for you and assure a psychologically safer environment by giving greater value to overall wellbeing through our Employee Assistance Program. You bring the talent; we provide the opportunity to begin a long-term career with unlimited growth and advancement with a stable and international organisation like Ingram Micro.  

Ingram Micro is committed to creating a diverse environment and is proud to be an equal opportunity employer. We are dedicated to fostering an inclusive and accessible environment where all associates are valued, respected, and supported. We are highly driven by our tenets of success: Results, Integrity, Imagination, Responsibility, Courage, and     Talent